Terugbetalingsbeleid

Kleefmode.nl offers a 30-day money back guarantee. We are committed to your satisfaction and offer a 30-day full money back guarantee. If you change your mind about a purchase, we will refund the purchase price or exchange the product under the following conditions:

How to return:

• Contact Customer Service: Contact our customer service at info@kleefmode.nl tto initiate the return. Provide your order number and reason for return.
  
• Receive return instructions: Our team will provide you with a return authorization and detailed instructions on how to return your item.
  
• Packing your return: Securely package your items in their original packaging, including all accessories, labels and documentation.
  
• Shipping Label: We will provide you with a prepaid return shipping label. Please print the label and attach it to your package.
  
• Ship your package: Deliver your package to the nearest courier, as indicated in your return authorization email.
  

Return

• Return: 30 days
  

Eligibility for return

• Item must be unworn, unwashed, unused or original.
  
• Must be returned in original packaging.
  
• A receipt or proof of purchase is required to process your return.
  
• To initiate a return, simply go to the contact page and let us know the exact issue so we can start the return/refund process.
  

Return cost

• Return costs: No cost
  
• For defective products: No cost
  
• For customer remorse: No cost
  

Return Method

• By mail
  

Method to obtain the return label

• For defective products: Download/Print
  
• For Customer Remorse: Download/Print
  

Return currency

• EUR ( € )
  

Refund processing time

• 5 days
  

Refund and Exchange Policy

• All items are made to order and are non-returnable unless faulty.
  
• Defective items will be replaced with an identical item of the same size.
  
• Items must be in unused condition for return.
  
• Please refer to the item length guide before ordering.
  

Late or missing refunds

If you have not yet received your refund, please check with your bank and credit card company, then contact us at info@kleefmode.nl.

Damages and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we can assess the problem and remedy it.

If you receive damaged products, please be sure to contact us and send us a video as soon as possible. This way we can solve the problem for you.

Reimbursement

Once your return has been received and inspected, we will send you an email to confirm receipt. If your refund request is approved, it will be processed using your original payment method within 10 days.

If you experience a delay in receiving your refund, please:

• Please double check your bank account.
  
• Please contact your credit card issuer as there may be delays in processing.
  
• Contact your bank for more details. If you have not yet received your refund, please contact us at info@kleefmode.nl.
  

Contact information

🛒 Kleefmode.nl

📧 info@kleefmode.nl

📞 +31 852 502 208

🏪 De Nieuwe Erven 3, Unit 11326, 5431NV, Cuijk, Nederland